How JAMOK handles your information.

JAMOK is operated by Marvelous Eze in Nigeria. This Notice explains the personal data we process when you visit, register, practise, generate questions, upload study material, make a payment, contact support, or exercise a data right.

1. Information we process

• Account and profile: email address, phone number, authentication identifiers, full name, optional school name, JAMOK transfer ID, examination year, selected subjects, access status, and security events.
• Learning activity: practice sessions, question snapshots, answers, active answer time, feedback, scores, completion state, generated content, revision history, Study XP, Study Rank, achievement cards, and progress analytics.
• Generation requests: selected subject, topic, question type, prompts, extracted study text, generated questions, provider response evidence, and operational records needed to reserve or release Points.
• Uploads: file name, type, size, extraction status, private extracted text, and deletion state. Raw files are inspected and discarded after extraction. Extracted text is retained for up to seven days.
• Payments: purchase, amount, currency, transaction reference, verification status, payment channel, fulfilment, refund, and dispute information. Paystack handles payment instruments; JAMOK does not receive or store your full card number.
• Point transfers: sender and recipient accounts, JAMOK IDs, Point quantity, optional note, settlement eligibility, limits, completion state, and immutable audit references. The confirmation screen reveals only the recipient display name and JAMOK ID needed to prevent a mistaken transfer.
• Referrals: referral code, referrer and referred account identifiers, registration attribution, first-Pro-payment qualification, reward or reversal status, fraud-review signals, and the audit records needed to prevent duplicate or self-referrals.
• Competition interest: your account identity, full name, email address, phone number, optional school or learning centre, state or location, preferred update method, consent, and registration history. Joining this list does not create official competition entry or eligibility.
• Technical and support data: essential cookies, session information, device or request data used for security and rate limiting, error logs, support messages, and account or privacy requests.

2. Why we use it

We process data to create and secure accounts; personalise subjects and study areas; contact you about account, support, or Competition launch updates you requested; deliver practice, generation, payment, referral-reward, and progress features; verify and fulfil purchases and qualifying referrals; prevent fraud and misuse; respond to support and data-rights requests; improve reliability; keep accounting and audit records; and comply with law. Approved email and SMS delivery providers receive only the contact destination and message needed to deliver an update, and JAMOK records provider acceptance, failure and retry evidence. We do not sell your phone number or school information. Depending on the activity, we rely on performing our agreement with you, legitimate interests in operating and securing the service, legal obligations, and consent where consent is required. You may stop Competition updates from the Competition page or withdraw consent for future processing where consent is the basis, without affecting earlier lawful processing.

3. Children and young users

Some JAMB candidates are under 18. A user under 18 should use JAMOK with a parent or legal guardian’s involvement and permission. Where we rely on consent to process the data of a child or a person who cannot legally consent, we may require consent from a parent or legal guardian and use reasonable age or consent-verification measures. A parent or guardian may contact us about a young user’s information.

4. Service providers and transfers

We use service providers to operate JAMOK: Supabase for authentication and database services; Paystack for checkout, payment verification, refunds, and disputes; OpenAI for AI-assisted generation; our Sites hosting and runtime providers for application delivery; and email infrastructure for verification, recovery, and support. They process data for the relevant service under their own safeguards and contractual duties. Some processing may occur outside Nigeria. Where required, we use appropriate contractual, technical, or legal safeguards for international transfers.

5. Retention

Raw uploaded files are discarded after inspection and extraction. Private extracted text is retained for up to seven days, then becomes eligible for deletion. Account, learning, progress, and Competition-interest records are generally kept while your account is active and for as long as reasonably needed to provide the requested experience or launch update. Payment, refund, fraud, audit, and accounting records may be retained for applicable legal, dispute, and record-keeping periods. Security logs are kept only as long as reasonably needed for protection and investigation. An approved deletion or consent-withdrawal request removes, updates, or de-identifies eligible data, but narrowly scoped records may remain where law or a legitimate security, fraud, accounting, or dispute purpose requires them.

6. Your rights

Subject to applicable law, you may ask for access to your personal data, correction, deletion, restriction, objection, or a portable copy, and may withdraw consent where it applies. Use Account & privacy requests while signed in or email marvelouseze1@gmail.com from the address connected to your account. We may verify identity before acting. You may also lodge a complaint with the Nigeria Data Protection Commission.

7. Cookies and security

JAMOK uses essential cookies and local storage for sign-in, session continuity, preferences, and security. We do not currently use behavioural advertising or non-essential advertising cookies. We use access controls, private student records, protected answers, rate limits, and operational audit evidence, but no online service can promise absolute security.

8. Changes and contact

We may update this Notice as JAMOK changes or legal requirements develop. Material updates will carry a new effective date and may be brought to your attention in the product. For privacy questions or requests, email marvelouseze1@gmail.com.

Version: 2026-11-02 · Effective: 2 November 2026