Tell us what needs fixing.

JAMOK is operated by Marvelous Eze. Email marvelouseze1@gmail.com for account, learning, generation, billing, refund, privacy, or copyright support.

Payment or Point issue

Include the email on your JAMOK account, the Paystack transaction reference, amount, date, and a short description. Never send your full card number, PIN, password, or one-time code. If payment succeeded but your plan or Points were not credited, we will verify the transaction and either complete fulfilment or correct/refund the payment as appropriate.

Account or privacy request

Use Account & privacy requests while signed in, or email from the address connected to the account so ownership can be verified safely.

Response and urgent security reports

We aim to review support messages promptly, but response time can vary. Put “Security” in the subject line for suspected unauthorized account access. Your bank or payment provider should also be contacted immediately for suspected payment-card fraud.